Refund and Returns Policy

Refund & Return Policy – Imranzone.online

At Imranzone.online, we prioritize customer satisfaction. If you are unsatisfied with your purchase, you may return the item under the following conditions.

1. Return Policy

• Return Timeframe: Items must be returned within 3 days of delivery.
• Eligibility for Returns: The product must be unused, in its original condition, and include all original packaging and accessories.
• Non-Returnable Items: Perishable goods (fresh products, fruits, food items), customized items, and hygiene-sensitive products cannot be returned.
• Return Process:
  1. Contact our support team at +91 8700118890 / support@imranzone.online within 3 days of delivery.
  2. Provide order details and the reason for return.
  3. Once approved, ship the product to our return address.

2. Refund Policy

• Refund Processing: Refunds will be issued after we receive and inspect the returned item. Processing may take 8 business days.
• Refund Method: Refunds will be credited to the original payment method.
• Shipping Costs: Shipping fees are non-refundable unless the return is due to an error on our part.

3. Replacement & Exchange

• Items damaged during delivery or incorrect products received are eligible for a free replacement.
• If a replacement is unavailable, a full refund will be provided.

4. Cancellation Policy

• Orders can be cancelled before shipment. Once shipped, the return process applies.

For assistance, contact us at [+91 8700118890].